When Respondents (you) fill in surveys (questionnaires, surveys, polls, or forms) sent to them by Xcel Media Ltd, our survey software suppliers and Xcel Media Ltd collect data about the respective Respondents.
While our survey software provider hosts surveys, Xcel Media Ltd control how surveys are sent out and what is done with the information received. Response Data provided by Respondents to Xcel Media Ltd are owned and managed by Xcel Media Ltd. Our survey software supplier does not and will not use Response Data. The use of information collected through our survey supplier software service shall be limited to the purpose of providing the service for which our Xcel Media Ltd have engaged the survey software provider.
It totally depends on the questions that Respondents answer. We collect all Respondents’ responses which may include age, gender, revenue, education level, sexual orientation.
Note that we collect responses even if Respondents do not “submit” the survey.
We collect your responses (whether the survey is “submitted” or not), to be able to show statistics, graphs, and transfer your opinions or feedback to the client who have asked you to provide them such information.
We do not sell or reveal Respondents’ Response Data to the client or any third parties unless specific authorisation is obtained. Our survey software suppliers do not use respondent’s data.
As long as the client of the survey requires survey results or:
Through our surveys: When Respondents open surveys which are made using our software supplier services, we collect:
Through Google Analytics: On surveys which are made using our software supplier services, they/we use a service from Google which is called Google Analytics to get an overview of large groups of users. Google Analytics shows us general information which are not personally identifiable! We may collect device information such as device type, operating system, browser version, country.
Through Cookies: Our software suppliers offer a feature that makes it possible to limit participation on their surveys. This means that a Respondent will not be able to participate more than 1 time in the same survey. If Xcel Media Ltd enable this feature, their system saves a small file in your browser’s memory, which is called Cookie. Cookies are locally saved on Respondents devices and are never uploaded to their servers or to us, which means we do not technically “collect” any information through cookies.
Through our surveys:
Through Cookies: Cookies help our software providers system to limit participation in the same survey from the same browser.
As long as the client of the survey requires retention of the service or:
Our data in Google Analytics: is stored there as long as we have our Google Analytics account. Keep in mind that we do not have any personal data there!
Respondents have the right to ask Xcel Media Ltd to access, correct, or delete their Response Data. To do so, Respondents must contact Xcel Media Ltd on 20041415 or firstname.lastname@example.org.